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Replacement Vehicle Service

We assign a replacement vehicle while yours is in the workshop, so your business keeps moving.

One of the most tangible advantages of fleet leasing over buying is that the days a vehicle is out of use stop being your problem. We provide a replacement during maintenance, breakdowns or damage repair.

Wherever possible, the replacement vehicle is of the same or a similar class as the one you lease, so the driver's habits and the requirements of the job are preserved.

When is a replacement provided?

  • During scheduled maintenance
  • During mechanical or electronic repairs
  • During damage repairs following an accident
  • During prolonged spare-part supply processes
  • On inspection and official procedure days
  • When the vehicle is taken into the workshop after roadside assistance

How does it work?

  1. The need arises When a maintenance appointment, breakdown or damage process starts, the need for a replacement vehicle is assessed automatically.
  2. Allocation A suitable vehicle of the same or a similar class is identified; the delivery place and time are agreed with the driver.
  3. Delivery The vehicle is delivered at a location close to where the driver is.
  4. Return When your original vehicle is ready the swap is made; the replacement is collected by us.

Frequently Asked Questions

Is the replacement vehicle in the same class?

Wherever possible a vehicle of the same or a similar class is allocated. For vehicles requiring special equipment, an alternative is agreed together.

Do we pay extra for the replacement vehicle?

Replacement vehicles during maintenance, breakdown and damage processes within the scope of the contract are included in the rent.

How quickly is it delivered?

For planned maintenance the vehicle swap takes place on the appointment day. For sudden breakdowns and accidents the process starts immediately for the fastest possible allocation.

Who covers the replacement vehicle's fuel and insurance?

Insurance and comprehensive cover are provided by us; fuel is the user's responsibility, as with the original vehicle.