Breakdown and emergency support anywhere in Türkiye, at any hour of the day.
A vehicle stuck on the road is not just a technical problem; it is a delayed delivery, a missed customer meeting or a team stranded in the field. That is exactly why our roadside assistance is an inseparable part of the service package.
There is a single number you can reach 24 hours a day, 7 days a week, including weekends and public holidays, anywhere in Türkiye. Your driver reports the location; we handle the coordination.
Scope of service
- On-site technical intervention in the event of a breakdown
- Puncture and spare wheel change support
- Battery jump-start and replacement support
- Fuel delivery if the vehicle runs out
- Towing to the nearest partner workshop
- Replacement vehicle coordination for prolonged breakdowns
- Lost keys and keys locked inside the vehicle
When stranded on the road
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Call the single number
Whatever the time of day, the driver calls our call centre and reports the location.
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Safety and initial guidance
The driver is given safe-waiting instructions and the type of fault is identified over the phone.
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Intervention
A team is dispatched for problems that can be fixed on site; otherwise a tow truck is organised.
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Continuity
If the vehicle is taken into the workshop, the replacement vehicle process is started so the driver can continue.
Frequently Asked Questions
Is the service available at weekends and on public holidays?
Yes. The service runs 24/7 without interruption, including public holidays.
Does it also apply outside cities and in small settlements?
The service is valid throughout Türkiye. Where on-site intervention is not possible, the vehicle is towed to the nearest partner workshop.
Is there an extra charge for a roadside assistance call?
Breakdown and emergency calls within the scope of the contract are included in the rent. Out-of-scope requests are assessed after informing you in advance.
What does our driver need to do?
Simply move the vehicle to a safe place and call us. We coordinate every following step.
